About Echoes
Echoes is one of Europe’s leading providers of hardware-free fleet management and vehicle tracking software solutions. Our technology connects directly to manufacturers’ (OEM) onboard telematics systems to collect, consolidate, and deliver vehicle data via APIs or custom solutions.
The role
We are looking for an experienced French-speaking Account Manager who can elevate the customer experience and turn every relationship into a lasting partnership.
Do you have a natural talent for building and maintaining long-lasting relationships? If you enjoy gaining a deep understanding of your clients’ needs, building trust, anticipating problems before they arise, and turning a satisfied client into a loyal advocate, then we’d love to meet you.
More than account management
At Echoes, an Account Manager doesn’t just manage a portfolio — they develop it, nurture it, and help it thrive.
Your responsibilities
- Manage a portfolio of business clients
- Build lasting, trusting relationships with decision-makers and users
- Monitor the performance and usage of the solutions on a regular basis
- Work with internal teams, under the supervision of the Sales Director for France
- Contribute to the continuous improvement of our offerings and processes through customer feedback
- Represent the company at client events and trade shows
Your profile
- At least 3 to 5 years of experience in B2B account management, ideally in SaaS
- A natural ability to build rapport, listen to, and understand customers
- Comfortable proactively engaging customers through various channels
- Excellent interpersonal skills and a strong commitment to customer service
- A strong ability to analyze customer needs and craft value propositions
- Impeccable organization, reliability, and attention to detail
- Comfortable with CRM tools and digital sales environments
Bonus (optional)
- Experience in the fleet, telematics, SaaS, automotive, or mobility sectors
- Proficiency in English is a major asset
Why join us?
- A fast-growing scale-up in a booming international market
- An international team passionate about tech and data
- A key role in retaining and growing strategic clients
- Competitive compensation (base + bonus)
- Real opportunities for career growth in a dynamic and stimulating environment