"Unmatched Features": How a Rental Company Optimizes Fleet Management with CarFleet
To enhance the management and security of its vehicles, a long-term rental company has chosen CarFleet by Echoes to streamline fleet tracking. Its fleet manager shares his experience with the solution.
Can you introduce your company and its activities?
We are an international company specializing in long-term vehicle rentals for professionals. Our goal is to provide flexible mobility solutions tailored to our clients’ needs.
What were your main challenges before adopting the solution?
Before CarFleet, managing tracking devices was more complex. The physical installation of equipment made it difficult to receive new vehicles or resell them, as we depended on a technician’s availability to install or remove the devices. Today, with Echoes, we can activate and deactivate vehicles remotely, saving us valuable time. The tool is very easy to use and intuitive.
How do you use CarFleet daily?
We primarily use it for real-time tracking and geofencing. When a vehicle exits a defined area, we immediately receive an alert, allowing us to react quickly and assess the situation—an unmatched feature. We also use CarFleet to share information with the police when a vehicle is reported stolen: the tool allows us to grant temporary access to law enforcement to facilitate vehicle recovery.
What are the main benefits you’ve observed?
Thanks to CarFleet, we have extended tracking to a larger number of vehicles, whereas before, we only focused on high-end or high-risk models. The tool also helps us quickly locate a vehicle when it is in the workshop, avoiding any confusion in our fleet management. Overall, we have better control over our vehicles and can respond more effectively in case of an issue.
Can you share a specific example where CarFleet was particularly useful?
Yes, a significant case happened shortly after I joined the company. A vehicle triggered a geofencing alert after leaving a designated area between northern and southern Italy. By analyzing the data, we discovered that the individual had already stolen another one of our vehicles. Thanks to real-time tracking, we were able to locate and recover both vehicles in Sicily with the help of authorities.